Privacy Policy

Effective Date: January 12, 2026
Last Updated: January 12, 2026

SalonDate, a Booking Suite (“SalonDate”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website, applications, and services (collectively, the “Services”).

By using SalonDate, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

We may collect the following categories of information:

a. Personal & Business Information

  • Full name

  • Email address

  • Phone number

  • Business name, address, and service details

  • Account login credentials

b. Booking & Client Data

  • Appointment details

  • Service selections

  • Client interaction history

  • Staff scheduling data

c. Billing & Payment Information

  • Billing address

  • Subscription details

  • Transaction metadata

Note: Payment card data is processed securely by third-party payment processors (such as Stripe). SalonDate does not store full credit card details.

d. Technical & Usage Data

  • IP address

  • Browser type and device information

  • Operating system

  • Log files

  • Cookies and similar tracking technologies


2. How We Use Your Information

We process personal data for the following purposes:

  • To create, manage, and maintain user accounts

  • To provide booking, scheduling, and management services

  • To process payments, subscriptions, and invoices

  • To communicate regarding your account, updates, or support requests

  • To improve platform performance, functionality, and security

  • To comply with legal, regulatory, and contractual obligations

We do not use your data for automated decision-making that produces legal or significant effects.


3. Data Sharing & Disclosure

SalonDate does not sell your personal data.

We may share data only with trusted third parties, including:

  • Payment processors

  • Cloud hosting providers

  • Analytics and monitoring tools

  • Email and communication services

All third parties are contractually required to:

  • Use data only for authorized purposes

  • Implement appropriate security measures

  • Comply with GDPR, PIPEDA, and applicable data protection laws


4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze traffic and usage patterns

  • Personalize content

You may control or disable cookies through your browser settings. Disabling cookies may affect certain platform features.


5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any privacy right, contact:
📧 hello@salondate.com


6. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce agreements

Data is securely deleted or anonymized when no longer required.


7. Data Security

We implement industry-standard administrative, technical, and organizational safeguards to protect your information.

However, no method of transmission or storage is 100% secure. By using SalonDate, you acknowledge and accept this risk.


8. Contact Information

SalonDate, a Booking Suite
📧 hello@salondate.com
📞 +1 (807) 500-0666
📍 Toronto, Ontario, Canada


User Agreement (Terms of Use)

By accessing or using SalonDate, you agree to the following terms:


1. Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities conducted under your account

  • Providing accurate and up-to-date information

SalonDate is not responsible for unauthorized access caused by your failure to secure your credentials.


2. Acceptable Use

You agree to use SalonDate only for lawful purposes. You must not:

  • Misuse or disrupt the platform

  • Attempt unauthorized access

  • Upload malicious code

  • Violate applicable laws or third-party rights

Violations may result in immediate suspension or termination.


3. Subscription & Billing

  • Fees are billed in advance

  • All payments are non-refundable, unless explicitly stated otherwise

  • Failure to cancel before renewal does not qualify for a refund


4. Intellectual Property

All software, content, trademarks, branding, and intellectual property are owned by SalonDate or its licensors.

You may not copy, modify, distribute, or reverse engineer any part of the platform without written permission.


5. Suspension & Termination

SalonDate reserves the right to suspend or terminate access:

  • For policy violations

  • For security risks

  • For non-payment

  • At our discretion where permitted by law


6. Limitation of Liability

To the maximum extent permitted by law, SalonDate shall not be liable for:

  • Indirect or consequential damages

  • Loss of data, profits, or business

  • Service interruptions beyond reasonable control


7. Changes to Terms

We may update these terms at any time. Continued use of the platform constitutes acceptance of the updated agreement.


GDPR Compliance Statement

SalonDate complies with the General Data Protection Regulation (GDPR) for users in the European Union.


1. Lawful Basis for Processing

We process personal data based on:

  • User consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests


2. Data Subject Rights

EU users have the right to:

  • Access

  • Rectification

  • Erasure (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Objection


3. Data Protection Contact

For GDPR or privacy-related inquiries:
📧 hello@salondate.com


4. International Data Transfers

Data may be transferred outside the EU only where:

  • Adequate protection exists, or

  • Appropriate safeguards (such as SCCs) are in place


5. Data Breach Notification

In the event of a qualifying data breach, SalonDate will:

  • Notify affected users

  • Notify authorities within 72 hours, as required by GDPR


6. Consent

By using SalonDate, you consent to data processing practices described in this policy.